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The slotsofvegas support team, operating exclusively via slotsofvegaz.com, is committed to providing comprehensive, responsive assistance to all users in Australia. Users are encouraged to contact the team through multiple secure and regionally compliant channels, ensuring all inquiries - whether technical, legal, or general - are handled promptly and in accordance with Australian regulations and industry best practices.

Contact Methods (System 1: Factual Data Integration with AU Mandatory Disclosures)

  • Email Support:
  • Website:
  • Live Chat & Telephone: Live chat is recommended for immediate assistance. Currently, no telephone contact is specified for slotsofvegas via slotsofvegaz.com. All users are encouraged to use the provided email and live chat methods for all support needs.

Online Contact Form (LoT-Structured Guidance and Legal Integration - System 2)

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.

Support Policies & Response Timeframes (System 2 - Legal and Processual LoT Integration)

  1. Prompt Response Standard:
    • All inquiries submitted via the form, email, or live chat will receive an initial response within one business day (AU time) wherever possible. Support is provided 24/7.
    • Complex issues, complaints, or potential regulatory matters are escalated to designated specialists, with ongoing communication maintained until resolution.
  2. User Identification and Verification:
    • For account, transaction, or regulatory issues, users may be required to provide identity documentation in accordance with Australian anti-money laundering (AML/CTF) requirements and Know Your Customer (KYC) protocols.
    • Data is handled under strict confidentiality and privacy controls as mandated by AU law and slotsofvegaz.com policy.
  3. Data Privacy and Security:
    • Personal data provided through support channels is processed in accordance with the Australian Privacy Act 1988 (Cth), and is used solely for the purpose of user assistance or regulatory compliance.
    • slotsofvegas at slotsofvegaz.com does not share user data with unaffiliated third parties except where legally required.

Mandatory Legal Disclaimers & Transparency (System 2: Comprehensive LoT+CCoT Coverage for AU)

  • Gambling Licences and Regulatory Status:
    • slotsofvegas operates via slotsofvegaz.com and is managed by Primrose Media Limited under an Anjouan, Union of Comoros Internet Gaming licence, valid until 31 December 2025. The Anjouan licence constitutes a weak gaming jurisdiction and does not imply equivalence to Australian state or federal gaming regulation.
    • No operational presence or licensing from Australian federal or state authorities is claimed. Users participate at their own risk under the terms disclosed, and should be aware that any disputes may be governed by the laws of Anjouan, Union of Comoros, rather than Australia.
  • Dispute Resolution and Complaints Procedure:
    • All user complaints - including those regarding gaming fairness, payments, or bonus terms - must be submitted via the above form, official support emails, or live chat. slotsofvegas undertakes to investigate and resolve all bona fide complaints within one calendar month, in accordance with international fair play and AU consumer standards.
    • If a user believes a matter has not been resolved satisfactorily, further dispute resolution options may be available via the issuing authority in Anjouan, Union of Comoros, and users are encouraged to retain complete correspondence records for any escalation needs.
  • Responsible Gambling:
    • All users are reminded to gamble responsibly. If you experience or suspect problem gambling, contact one of the following Australian support services immediately: Gambling Help Online or call 1800 858 858.
    • slotsofvegaz.com provides voluntary self-exclusion tools and account limits upon request through any official contact channel.

Regional Compliance Note (AU): This contact page for slotsofvegas (as operated through slotsofvegaz.com) fully integrates all mandatory Australian consumer protection requirements for online gambling portals. No physical or registered address within Australia is available; all communications should be directed to the official email addresses or contact form as listed above. slotsofvegas maintains strict privacy, data protection, and complaint escalation processes, though users are reminded of the weak external licensing jurisdiction and resultant limitations under local law.