Terms & Conditions

These Terms govern your relationship with the operator of slotsofvegas, accessible via slotsofvegaz.com, and set out the rights and obligations applicable to all users of the site. Effective date: 1 January 2025.

Definitions

OBSERVE: Accurately defining terms is foundational for clarity and legal certainty.

• Operator: The entity operating slotsofvegas via slotsofvegaz.com, specifically Primrose Media Limited, registered (2025) under the laws of the Union of Comoros (Anjouan) for Internet Gaming. The site brand and gaming operation are managed exclusively under the slotsofvegaz.com domain.
• User / Player: Any individual who creates or holds an account, places bets, or otherwise participates in any activity on slotsofvegaz.com.
• Bet: A monetary stake or wager placed on a gambling activity, game, or event available on slotsofvegaz.com.
• Bonus: Promotional credits or offers extended to users, subject to specific activation and wagering requirements as detailed herein.
• Wager: The act of placing a bet using either cash funds or bonus credits within the platform.
• KYC (Know Your Customer): The regulatory process requiring users to verify their identity and eligibility to participate.
• Account: The digital profile and record maintained for each user within slotsofvegaz.com's systems.

Account Registration

OBSERVE: AU law requires all gambling platforms to verify player age and maintain secure account creation, including robust KYC protocols. Accurate user data and password security are core obligations.

1. Eligibility: Registration is restricted to users aged 18 years or above. Access by minors is strictly prohibited and monitored under AU law; users must confirm their age during sign-up.
2. Account Creation Process:
   • Users must provide valid personal information, including full name, date of birth, residence address, and a functioning email address.
   • Email verification is mandatory before account activation.
   • To comply with KYC and anti-money laundering (AML) regulations, users must submit government-issued ID, proof of address, and any additional documents requested by slotsofvegas.
3. User Obligations:
   • All registration data must be accurate, complete, and kept up to date.
   • Each user is responsible for maintaining the confidentiality and security of their password and account details. Unauthorized use must be reported immediately to [email protected].
   • Multiple accounts per individual are not permitted; violations may result in suspension.

Regional Compliance Note: In accordance with AU regulatory standards and to prevent underage gambling, slotsofvegas applies rigorous age and identity verification procedures for all AU-based users.

Betting & Gameplay Rules

OBSERVE: Betting rules must be transparent and fair; System 2 approach ensures full regulatory coverage for AU, including conduct and anti-fraud measures.

• Placing Bets:
  • All bets on slotsofvegaz.com require a valid registered account and must be made in accordance with posted minimum and maximum limits for each game or event.
  • Bets cannot be modified or cancelled after confirmation, except in cases of system errors or technical malfunction, as determined at the Operator's sole discretion.
• Types of Bets:
  • Bets can be placed on slots, table games, and other gaming products as made available under AU laws and slotsofvegaz.com's current offering.
  • Specific game rules and betting types are detailed in each game section; users are responsible for familiarizing themselves with these before participating.
• User Conduct:
  • All users must engage in fair play. Collusion, use of bots or unauthorized software, and any forms of cheating are strictly prohibited and may result in account suspension or termination.
  • Live casino chat and community features must be used respectfully. Offensive language, threats, or harassment will not be tolerated. Repeated violations may result in permanent exclusion.

Legal Obligation: The Operator reserves the right to void or cancel any bet in cases of technical errors, fraud, regulatory non-compliance, or system malfunctions, as permitted under AU law.

Bonus Terms

OBSERVE: Bonus terms require special legal attention to protect both players and the Operator; AU law mandates clear visibility of conditions, activation rules, and limitations.

1. Activation & Wagering Requirements:
   • Bonuses become active only after successful opt-in and upon satisfaction of all published eligibility conditions.
   • Each bonus is subject to a specific wagering requirement (typically 40x, unless stated otherwise), which must be met within 30 days from activation but never exceeding 31 December 2025.
   • Wagers made with bonus funds may contribute differently based on the game. Table, poker, and certain slot games may be excluded; players are advised to refer to individual promotion details.
2. Prohibited Actions:
   • Simultaneous participation in overlapping promotions or combining bonuses on the same deposit is not permitted unless expressly authorized. Breach may result in voiding of all related winnings.
   • Any form of bonus abuse, including but not limited to betting patterns designed to exploit system vulnerabilities, will lead to disqualification and possible account closure.
3. Promotion Policy:
   • The Operator reserves the right to amend, withdraw, or deny any bonus or promotion in case of suspected abuse, fraud, technical error, or regulatory requirement changes.

Regional Compliance Note: Slotsofvegas implements bonus distribution and wagering rules in strict accordance with AU consumer and advertising laws, ensuring fair treatment and transparency.

Payments & Withdrawals

OBSERVE: All payment operations are subject to AU anti-money laundering standards and payment service best practices. Accurate integration of payment methods, limits, and user protections is required (System 2).

1. Deposit Methods:
   • Users may deposit via internationally accepted credit/debit cards, leading e-wallets, and approved cryptocurrencies, as supported on slotsofvegaz.com.
   • Minimum and maximum deposit amounts apply; these are published in the site cashier section and may be updated periodically for 2025.
2. Withdrawals:
   • All withdrawals are subject to prior successful completion of KYC/AML procedures. Users must submit all required documents.
   • Withdrawal methods must match those used for deposits wherever possible, in alignment with AU regulatory guidelines.
   • Processing times for withdrawals typically range from 24 hours (e-wallet) to up to 7 business days (bank transfer), subject to additional verification steps.
   • Daily, weekly, and monthly withdrawal limits apply, as set forth in the payments section of slotsofvegaz.com. Exceeding these limits may require special approval.
3. Fees & Refunds:
   • Deposits and withdrawals may incur processing fees, depending on the selected payment provider. All applicable fees are disclosed prior to transaction completion.
   • Bets made in error or technical malfunctions resulting in duplicate charges are eligible for review and potential refund, at the Operator's sole discretion.
   • Bonuses used in violation of terms, or suspected of abuse, may be withdrawn and related winnings forfeited.

Legal Obligation: The Operator is committed to transparent financial practices, holding all player funds in segregated accounts to the greatest extent possible, but is not a licensed financial institution under AU law.

Limitation of Liability

OBSERVE: Limiting liability is central to both AU consumer protection laws and international iGaming standards. Operators must balance fairness with regulatory exclusions.

• Operator Obligations: Slotsofvegas, via slotsofvegaz.com, undertakes to:
  • Deliver gaming services that are fair, transparent, and free from manipulation, with outcomes determined by certified random number generators and independent audits where applicable.
  • Maintain reasonable standards of diligence in handling user funds and personal data.
• Exclusions of Liability:
  • The Operator is not liable for technical failures, network interruptions, software bugs, or third-party system errors beyond its reasonable control.
  • No compensation shall be due for indirect, consequential, or incidental damages arising from use of the platform, subject to applicable AU law.
• Maximum Compensation: The Operator's aggregate liability to any user shall not exceed the amount of the most recent bet or the amount deposited for the session in which the issue arose, whichever is lower, except as required by mandatory Australian law.

Protective Clause: Nothing in these Terms limits your statutory rights under Australian consumer protection legislation.

Intellectual Property Rights

OBSERVE: Intellectual property terms protect the site's assets while ensuring clear user obligations against unauthorized use.

• Ownership Notice: All content, trademarks, game software, logos, and other materials on slotsofvegaz.com are the intellectual property of the Operator or its licensors.
• Restrictions:
  • Copying, modifying, reproducing, distributing, or using any such content for commercial or non-authorized purposes is strictly prohibited without explicit written permission from slotsofvegaz.com and its designated agents.

Legal Obligation: Breach of these IP rights may result in civil liability and/or criminal prosecution under applicable AU and international law.

Privacy & Data Protection

OBSERVE: AU privacy laws, including the Privacy Act 1988, require clear data handling disclosures and protective measures. Direct reference to the separate Privacy Policy is mandated.

• Policy Acknowledgment: All personal data provided to slotsofvegaz.com is processed in accordance with the platform's Privacy Policy, which can be accessed via the site footer or upon request.
• User Rights: Users have the right to access, correct, or request deletion of their personal data, subject to legal and regulatory retention obligations.

Protective Clause: Slotsofvegas is committed to the secure processing of data for all AU-based users and implements robust technological and organizational safeguards as required by Australian privacy regulations.

Changes to Terms

OBSERVE: Transparent procedures for modification and user notification are central for regulatory acceptance and user trust.

• Update Process: The Operator reserves the right to update or modify these Terms at any time, with such changes taking effect on publication unless otherwise specified.
• User Notification: All users will be notified of material updates via email (to the account-registered address) and/or prominent website banners.
• User Rights: Continued use of slotsofvegaz.com after notification constitutes acceptance of the updated Terms. Users who do not accept the new Terms may discontinue use and request account closure.

Termination & Suspension

OBSERVE: Regulatory frameworks require clear definitions of when and how accounts may be closed or suspended, with fair treatment and refund conditions.

1. Account Suspension/Closure Grounds:
   • Suspected or confirmed breach of these Terms, fraudulent activities, regulatory violations, or provision of false information may result in immediate suspension or closure of the user account.
   • Inactive accounts exceeding 12 months may be closed, subject to AU unclaimed monies legislation for player balances.
2. Procedure:
   • Users will be notified by email in the event of suspension or closure, with reasons provided except where prohibited by law or ongoing investigation.
   • Where closure is not due to improper behaviour or fraud, available funds will be returned to the user using previously verified payment methods, subject to withdrawal requirements and applicable fees.
   • Contact [email protected] for all account closure requests or to appeal any decision.

Legal Obligation: Any disputes arising from suspension or closure will be processed under the dispute resolution provisions of these Terms and AU law.

Governing Law & Jurisdiction

OBSERVE: AU gaming participants must be informed of governing law and mechanisms for dispute resolution, compliant with local and international procedural standards.

• Applicable Law: These Terms are governed by the laws of Australia to the extent required by consumer protection legislation. For matters not regulated by mandatory Australian law, the law of Anjouan, Union of Comoros, will apply as the Operator's registration jurisdiction.
• Jurisdiction: In the event of disputes, users may seek resolution through:
• Binding arbitration where permissible, in accordance with the rules of the Australian Centre for International Commercial Arbitration (ACICA).
• If arbitration is not mandatory, the courts of Australia shall have non-exclusive jurisdiction for all disputes concerning users located within Australia.
• Escalation Procedure: Users are encouraged to contact customer support as the first step in dispute resolution. If unresolved, a formal complaint can be lodged via email; details are in the Contact Information section.

Protective Clause: Nothing herein restricts any consumer rights you may have under the laws of Australia.

Contact Information

OBSERVE: AU law and iGaming standards require full transparency in contact channels for customer service and legal matters.

• Customer Support:
  • Email: [email protected]
  • General Inquiries: [email protected]
  • Official website: slotsofvegaz.com
• Legal Notices:
  • All legal correspondence may be directed to [email protected] pending further clarification of a registered legal address.
  • Upon request, the Operator will provide the current registered mailing address and company registration details, as required under AU law.
• Authorised Contact: Hayley Johnson - designated operator contact for slotsofvegaz.com

Regional Compliance Note: While the Operator holds a registration in Anjouan, Union of Comoros, all services on slotsofvegaz.com are provided with full regard to Australian user protection requirements. Any queries regarding regulatory compliance may be submitted to the above contacts for formal response.